NTP + PTP Time Servers w/ GPS | WiFi & PoE Digital Clocks
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Frequently Asked Questions

The TM1000A arrives from the factory with a default IP address of 192.168.1.15. Unless the network it is plugged into is the same subnet, entering 192.168.1.15 into the browser URL of the PC being used for setup will not access the TM1000A’s web page. If lost or fogotten, the default settings of the TM1000A can be restored using a jumper located behind the front panel of the TM1000A. See the documentation for more information on how to perform the reset procedure. The first step in this process is determining where the TM1000A is going to reside on the network. A static IP address is typically preferred. It should be assigned a routable IP address on the same subnet it is connected to. For example, if the IP address of a computer on the same subnet as the TM1000A is 10.10.4.71 with a subnet mask of 255.255.255.0, then the TM1000A should be set to 10.10.4.X where X is a value that is not currently is use. Your IT department may be able to help with this. The second step is to change the IPv4 setting of the PC being used for initial TM1000A setup. Both the PC and TM1000A can remain connected to the final network during this process. In the network settings, change the adapter setting’s IPv4 address of the PC to something like 192.168.1.10, 255.255.255.0, no gateway required. Once that is completed, put the default TM1000A IP address into the PC’s browser, 192.168.1.15. The login webpage should appear. The default password is “tmachine”. Update the IP address, mask, and gateway to match what was determined in the first step above and save the settings. Return the setup PC’s IPv4 settings to their original value(s) and test that the PC can log into the TM1000A by typing in its new IP address. At this point, the TM1000A is available for use by other devices on the network.
The TM2000A arrives from the factory with a default IP address of 192.168.1.20. Unless the network it is plugged into is the same subnet, entering 192.168.1.20 into the browser URL of the PC being used for setup will not access the TM2000A's web page. If lost or fogotten, the default settings of the TM2000A can be restored using the reset button on the front panel of the TM2000A. See the documentation for more information on how to perform the reset procedure. The first step in this process is determining where the TM2000A is going to reside on the network. A static IP address is typically preferred. It should be assigned a routable IP address on the same subnet it is connected to. For example, if the IP address of a computer on the same subnet as the TM2000A is 10.10.4.71 with a subnet mask of 255.255.255.0, then the TM2000A should be set to 10.10.4.X where X is a value that is not currently in use. Your IT department may be able to help with this. The second step is to change the IPv4 setting of the PC being used for initial TM2000A setup. Both the PC and TM2000A can remain connected to the final network during this process. In the network settings, change the adapter setting's IPv4 address of the PC to something like 192.168.1.10, 255.255.255.0, no gateway required. Once that is completed, put the default TM2000A IP address into the PC's browser, 192.168.1.20. The login webpage should appear. The default username is "admin", default password is "tmachine". Update the IP address, mask, and gateway to match what was determined in the first step above and save the settings. Return the setup PC's IPv4 settings to their original value(s) and test that the PC can log into the TM2000A by typing in its new IP address. At this point, the TM2000A is available for use by other devices on the network.
If you are having issues viewing/modifying information on the web page for your TimeMachines device please try disabling any antivirus protection that may be running on your PC. Once you have successfully viewed and made the necessary changes from the web page you may re-enable your antivirus protection. This will not cause any issues with operation of the device, only the ability to view the webpage.
The TM1000A does not have an internal clock source and does not serve time without a GPS lock. It is therefore a requirement that a continuous view of the sky be available to maintain its time serving functions. See the TM2000A for this added feature.
It is very important that you obtain the IP Address and MAC Address from the device prior to starting the update process. It is also highly recommended that you do the update from a PC that is on the same LAN as the Timeserver. If you experience issues after doing an over the network firmware update on any TimeMachines device likely the firmware became corrupted while attempting to upload over the network. You may attempt the update process again. If after a second attempt it is still unsuccessful you will need to contact techsupport@css-design.com for further assistance.
The ability to use the TM2000A with a Linux machine is easy. Follow these steps to point your machine to the PTP time server. 1)Install PTP daemon on your Linux machine. 2)Set PTP daemon config to Unicast. 3)Point PTP daemon to the IP address of your TM2000A Time Server.

There's 2 ways:

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